FAQ
Frequently asked questions
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General
Describe your token concept in one line. Mintovo generates 5 complete variants — name, ticker, logo, banner, copy — and you pick what fits. Then configure on-chain parameters (supply, decimals, authorities) and sign the mint transaction in your own wallet. No code required.
Token-2022 is the modern SPL token program on Solana, adding extensions like transfer fees, interest-bearing tokens, confidential transfers, and on-chain metadata. Every Mintovo mint uses Token-2022 with a classic Metaplex Token Metadata account so explorers index correctly.
Yes. Mintovo abstracts the entire SPL token mint pipeline — concept generation, on-chain setup, IPFS metadata pinning, transaction building, wallet signing — behind a 4-step wizard. You never write a line of Rust or TypeScript.
Mintovo offers subscription plans (Starter, Pro, Agency) and a pay-per-use option with a crypto discount. On top of the platform fee, you pay Solana network fees (~$0.001–$0.01 per transaction) and your wallet covers the on-chain rent. See the pricing page for current credit allocations and prices.
An AI-driven launcher for Solana tokens. You describe your concept; we generate the name, ticker, art, descriptions, and a complete brand kit. You pick what you like, configure on-chain parameters, and mint with your own wallet.
Yes — Phantom, Solflare, Backpack, or Ledger. We never hold your funds; you sign every transaction yourself.
Real. Tokens minted via Mintovo are standard SPL Token-2022 with Metaplex Metadata — fully indexed by Solscan, DexScreener, Phantom, and other Solana tooling.
No. The wizard hides the technical details behind sensible defaults and plain-English explanations. If you want to dig into Token-2022 extensions, priority fees, or authority revocation, the configuration step gives you full control.
Yes. Sign up, generate concepts, and explore the wizard without spending anything. You only pay when you mint.
English at launch. Spanish, German, Portuguese, French, Polish, Turkish, Vietnamese, and Indonesian are on the roadmap for Phase 2.
We are an EU-based business with EU-hosted infrastructure (Hetzner, Falkenstein and Helsinki). All data stays in the EU.
Billing
Two ways: subscription (Starter $29/mo, Pro $89/mo, Agency $299/mo) for power users, or pay-per-use ($25 basic mint, $59 AI mint) for one-offs. Annual subscriptions get 20% off. Crypto payments (USDC or SOL on Solana) get an additional 15% off any plan.
Credit/debit cards (Visa, Mastercard, Amex), Apple Pay, Google Pay, SEPA direct debit, and crypto (USDC and SOL on Solana). Card payments are processed by Paddle, which is also our Merchant of Record — they handle EU VAT for us.
No. If a mint fails due to a network error or our service issue, we refund your credits automatically. If the mint fails because you cancelled the wallet signature or your wallet had insufficient funds, no charge applies because nothing was processed on-chain.
Yes. Subscriptions can be cancelled from the billing tab and continue until the end of your current billing period. Pay-per-use has nothing to cancel — you just stop using it.
Yes. Every payment gets an automatic VAT invoice (PDF + email + downloadable from your billing tab). Paddle handles VAT collection for EU customers.
Your account, tokens, and AI generations remain accessible until you delete the account. On account deletion, we keep financial records for 5 years (Polish accounting law) and delete everything else. See our Privacy Policy for full retention periods.
Solana
Token-2022 (the modern SPL Token program) with a classic Metaplex Token Metadata account. This combination is fully supported by Solana explorers and DEXes, and gives you access to Token-2022 extensions (transfer fees, interest-bearing, etc.) when those features ship in M4.
You do — directly from your wallet. Mintovo pricing covers the AI pipeline and our service fee. Solana network fees (typically under $0.01 per transaction even with priority fees) come straight from your connected wallet.
Both. The wizard has a network toggle in the review step. Devnet is free to use (faucet-funded test wallet) and is great for learning the flow. Mainnet is the real thing.
Coming in M5 (next milestone after the AI pipeline). The mint itself is fully supported today; pool creation and liquidity locking via Streamflow ship in M5.
Helius for mainnet (high-throughput, dedicated webhooks for confirmation), Solana Labs public RPC for devnet. You cannot override these — they are chosen for reliability, not flexibility.
We retry submission with exponential backoff for up to 60 seconds after a confirmable failure (blockhash expired, network congestion). If the transaction itself reverts (program error), we mark the job as failed, refund credits, and surface the on-chain error in plain English on your dashboard.
Security
Yes. We never hold your funds and never have access to your wallet private keys. Every blockchain transaction is signed by you in your own wallet. Our service fees are collected via Paddle for fiat or via direct USDC/SOL transfers to our operational wallet for crypto. We are a tooling company, not a custody bridge.
Not for standard usage. We require KYC only for the Agency tier, transactions over €1,000, and affiliates earning over €1,000/year cumulatively. ID verification is handled by SumSub or Veriff (depending on jurisdiction).
We currently block: USA, UK, China, North Korea, Iran, Syria, Cuba, Crimea, Donetsk, Luhansk, and Russia (under sanctions review). This is enforced by IP geolocation and payment method country verification. If we get it wrong, contact us.
We are an EU-based company with EU-hosted infrastructure. You can export all your data, delete your account (right to be forgotten), and exercise all GDPR Articles 15–22 rights. See our Privacy Policy for details, or email [email protected] for any specific request.
Penetration testing happens before public launch and annually thereafter. Smart contracts are not part of our scope (we do not deploy custom programs — we use SPL Token-2022 and Metaplex programs, which are themselves audited). Bug bounty program at $500–$10,000 per finding launches with public release.
Email [email protected] — see our /.well-known/security.txt for our disclosure policy. We acknowledge within 48 hours and ship a fix or mitigation as fast as possible. Please do not disclose publicly until we have had a chance to fix it.
Still have questions?
We respond within one business day.